1. Introduction & Commitment
Petals Salon & Spa ("we", "our", or "us"), located on Church Road, Bijli Mohalla, Sialkot, Punjab, Pakistan, is committed to safeguarding the privacy and comfort of every client. This policy explains how we collect, handle, and protect your information when you interact with our website or submit an appointment request.
2. Information We Collect
When you submit an appointment inquiry via our website form or WhatsApp booking link, we may collect:
- Contact Information: Your full name, mobile telephone number, and email address.
- Service Preferences: The chosen bridal package, haircut, facial, or spa treatment, along with your preferred date, time slot, and wedding date.
- Specific Requests: Any notes you provide regarding skin sensitivities, allergies, or styling requirements.
3. Photography & Bridal Privacy Policy
We treat bridal and makeover photography with strict ethical standards:
- Explicit Consent Only: No client photographs or videos are published on our website, Instagram, or promotional lookbooks without prior, explicit verbal and written authorization from the client.
- Parda / Private Appointments: We honor private salon bookings and respect the cultural preferences of brides and families who prefer total privacy.
- Removal Requests: If you have previously consented to an image and wish for it to be removed from our channels, contact us immediately and we will promptly take it down.
4. How We Use Your Information
Your details are used strictly to:
- Review salon slot availability and contact you directly via phone or WhatsApp to confirm your appointment.
- Prepare our artists and technicians with the necessary products for your requested service.
- Respond to your direct inquiries, quotes, and customer service requests.
We do not sell, rent, or trade your personal contact details to third-party marketing companies.
5. Appointment Request Terms
Submitting an appointment inquiry through this website does not constitute a guaranteed or automatically confirmed booking. Because bridal and salon services require specialized staff preparation, appointments are only confirmed after direct phone or WhatsApp correspondence with our authorized salon management.
6. Website Security & Cookies
Our website employs standard security protections, including CSRF security tokens and server-side input sanitation to protect against unauthorized submissions. We use minimal, essential session cookies solely to maintain security and prevent automated form spam.
7. Contact Inquiries
For questions regarding our privacy practices or your appointment data, please reach out directly:
Petals Salon & Spa
Church Road, Bijli Mohalla, Sialkot 51310, Punjab, Pakistan
Phone / WhatsApp: +92 334 2592733